Privacy Policy

Effective Date: July 2, 2026

Thank you for visiting Allstar Garage Doors (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, request service, schedule appointments, communicate with us, or otherwise interact with our business.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Name
Service address
Billing Address
Email Address
Phone number
Payment information (processed securely through third-party payment providers)
Garage door make, model, opener information, and service history
Photos or videos you choose to provide
Communications with our staf

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Pages visited
Date and time of your visit
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Schedule and perform garage door repair, installation, maintenance, and related services
Respond to inquiries and service requests
Provide estimates and quotes
Process payments
Send appointment reminders and service notifications
Communicate regarding warranties and completed work
Improve our website and customer experience
Detect fraud or security incidents
Maintain business and accounting records
Comply with legal obligations
Send promotional emails, newsletters, or text messages where permitted by law

SMS & Text Messaging

If you provide your mobile phone number, you consent to receive text messages regarding:

Appointment confirmations
Technician arrival notifications
Estimate updates
Service reminders
Customer support communications

Marketing text messages will only be sent where permitted by law or with your consent where required.

You may opt out of marketing text messages at any time by replying STOP. Message and data rates may apply.

Email Communications

If you provide your email address, we may send:

Estimates
Invoices
Appointment confirmations
Warranty information
Customer service communications
Promotional offers

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those emails.

Payment Information

We do not store complete credit card information on our servers.

Payments are processed securely through trusted third-party payment processors that comply with industry security standards.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Measure advertising effectiveness

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Analytics

We may use third-party analytics services, such as Google Analytics, to better understand how visitors use our website.

These services may collect:

Device information
Browser information
IP address
Website interactions

You may opt out of certain analytics tracking through your browser settings or available opt-out tools.

Online Advertising

We may use advertising platforms, including Google Ads and social media advertising services, to promote our business. These services may use cookies or similar technologies to deliver relevant advertisements and measure campaign performance.

Information We Share

We do not sell your personal information.

We may share your information only with trusted third parties necessary to operate our business, including:

Payment processors
Scheduling and customer management software providers
Website hosting providers
Email and SMS communication providers
Accounting and bookkeeping providers
Marketing service providers
Government agencies or law enforcement when required by law

These providers are expected to maintain appropriate safeguards for your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as reasonably necessary to:

Provide our services
Honor warranties
Maintain business and accounting records
Comply with tax and legal obligations
Resolve disputes
Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Children’s Privacy

Our services are intended for adults.

We do not knowingly collect personal information from children under the age of 13.

If we learn that we have collected information from a child under 13, we will promptly delete it.

Your Privacy Rights

Depending on your state of residence and applicable law, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of information you have provided
Opt out of marketing communications
Exercise other privacy rights available under applicable law

To exercise your privacy rights, please contact us using the information below.

Utah Privacy Rights

Although the Utah Consumer Privacy Act applies only to businesses meeting specific statutory thresholds, Allstar Garage Doors values customer privacy and will make reasonable efforts to honor legitimate privacy requests consistent with applicable law.

California Residents

California residents may have additional rights under applicable California privacy laws.

California residents may submit requests regarding their personal information using the contact information below.

Do Not Track

Our website does not currently respond to browser “Do Not Track” signals because there is no universally accepted industry standard for responding to such signals.